# NHSE/I Staff Survey 2021-23

> A sourced UK public-sector contract award published by NHS England.

## Key facts

- Public buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Contract winner: [IQVIA Ltd](/contract-winners/iqvia/public-sector-contract-awards)
- Award value: £15,100
- Tender value: £110,000
- Award date: 22 September 2021
- Published: 14 April 2023
- Contract start: 1 October 2021
- Contract end: 30 September 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 4c4199a8-f1d7-470e-be65-afaddb411a97-635539
- OCID: ocds-b5fd17-363bac31-1a66-4bb9-b0cc-c68687270322

## Description

The requirements of the service provider will be to support NHS England and Improvement in the delivery of the Staff Survey programme over a two year period i\.e\. 2021/22 and 2022/23\. Tasks will include: Producing survey communications and promotional materials and advising NHS England and NHS Improvement on a survey communication strategy; Providing support and advice to produce good response rates; Setting up online surveys and dealing with technical queries; Delivering online surveys to NHS England and NHS Improvement staff and providing technical support to enable staff to respond; Handling receipt of online questionnaires; Management of data, including the cleaning of anomalous data; Storage of data in agreement with NHS England and NHS Improvement information governance requirements; Handling the central collation of the results, and production of feedback reports; Providing a detailed analysis of survey findings to NHS England and NHS Improvement, including organisational, directorate and group level analysis; Providing adhoc analysis of survey findings to NHS England and NHS Improvement as directed; Reporting of the results and ensuring that all responses are anonymous and no non-disclosive; Management of an integrated system \(if required\) to link a unique identifier to NHS England and NHS Improvement Employee Staff Record \(ESR\) information; Trend analysis of NHS England and NHS Improvement results, including benchmarking NHS England performance against high performing organisations including sectors outside health and social care\.

## Related contract awards

- [Frontline Digitisation - Support Offer, Tiger Teams](/contracts/ocds-b5fd17-e73c824e-1a70-4c61-8602-675ba87a9e1c): NHS England
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- [CA15745 - Patient Feedback Module, Gold Managed Service and SMS Service](/contracts/ocds-b5fd17-5c9ba215-2f1c-4cf5-9043-45cf334d5eb3): NHS Trust
- [RA342289 - QlikView 12-months Renewal](/contracts/ocds-b5fd17-56753a87-07f1-47b7-803b-0f55be2ffb37): MSE Group
- [NNUH - PLICS and Qlik Maintenance](/contracts/ocds-b5fd17-ba24814a-bf99-4d9e-8417-f1d77aa1fd18): NHS Shared Business Services

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4c4199a8-f1d7-470e-be65-afaddb411a97-635539)
