# CRM & Telephony Configuration and Implementation

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Cabinet Office](/buyers/cabinet-office/contract-awards)
- Contract winner: [Softcat PLC](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £1,489,404
- Tender value: £1,489,404
- Award date: 29 September 2022
- Published: 6 December 2022
- Contract start: 24 October 2022
- Contract end: 23 October 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 7ac6a8b9-e654-4239-b693-339f6dcafb8e-596337
- OCID: ocds-b5fd17-356763dc-164e-4b33-8194-04077b4edd21

## Description

This is a GCloud12 Call off Contract for a 2 year CRM and Telephony package including configuration, implementation and licensing\. The solution must be compatible with the Authority infrastructure and require no additional security operational requirements to support the live environment\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7ac6a8b9-e654-4239-b693-339f6dcafb8e-596337)