# Patient Appointment Reminder and Notification Software Licences

> A sourced UK public sector contract award published by West Suffolk NHS Foundation Trust.

## Key facts

- Buyer: [West Suffolk NHS Foundation Trust](/buyers/west-suffolk-nhs-foundation-trust/contract-awards)
- Supplier: [NETCALL TECHNOLOGY LIMITED](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £29,207
- Tender value: £29,207
- Award date: 9 January 2026
- Published: 11 May 2026
- Contract start: 19 November 2025
- Contract end: 18 November 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 72471037-8fb3-4022-92fb-64800a4d4505-896632
- OCID: ocds-b5fd17-35674dd2-0896-4a3e-816e-f546c69abf09

## Description

Software licences for a patient appointment reminder and notification solution delivered within an existing digital engagement platform\. The solution supports automated reminders and communications via SMS, email, and other digital channels to notify patients of upcoming appointments and service updates\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/72471037-8fb3-4022-92fb-64800a4d4505-896632)
