# Capability Query Management

> A sourced UK public sector contract award published by Cabinet Office.

## Key facts

- Buyer: [Cabinet Office](/buyers/cabinet-office/contract-awards)
- Supplier: [Freshworks Inc](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £211,242
- Tender value: £211,242
- Award date: 10 August 2028
- Published: 4 November 2025
- Contract start: 18 August 2023
- Contract end: 31 July 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 21ffe936-fc84-46be-9da4-af938156366a-867142
- OCID: ocds-b5fd17-34e2f426-2201-4b0c-8eb0-febb2f9bbb7a

## Description

A query management system to assist with lowering the workload of the teams and allow them to focus on more complex customer issues and improve response times\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/21ffe936-fc84-46be-9da4-af938156366a-867142)