# Telephone System Upgrade

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [TORBAY COUNCIL](/buyers/torbay-council/contract-awards)
- Contract winner: [British Telecommunications plc](/contract-winners/british-telecommunications/public-sector-contract-awards)
- Award value: £898,996
- Tender value: £898,996
- Award date: 17 September 2019
- Published: 17 December 2024
- Contract start: 19 September 2019
- Contract end: 17 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 201e09a8-c817-468e-b148-9c4495f62526-811402
- OCID: ocds-b5fd17-34df5471-87f6-454d-b7e1-aea7dca7071f

## Description

Upgrade of existing Avaya Telephone System\. Rolling annual contract for system maintenance from 18/03/2023\. Register entry shows maintenance for 5 year period from 18/03/2023 to 17/03/2028 and will be updated annually if there any changes to the contract\. Annual value reflects the current annual maintenance cost\.

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- [Mobile Voice and Data Services](/contracts/ocds-b5fd17-2e0b2512-1a62-4b71-898b-781a8ca51a64): OFFICE FOR STANDARDS IN EDUCATION, CHILDRENS SERVICES AND SKILLS
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/201e09a8-c817-468e-b148-9c4495f62526-811402)
