# Leadership Academy Support Ticketing Platform

> A sourced UK public sector contract award published by NHS England and NHS Improvement.

## Key facts

- Buyer: [NHS England and NHS Improvement](/buyers/nhs-england-and-nhs-improvement/contract-awards)
- Supplier: HelpScout
- Award value: £51,831
- Tender value: £60,000
- Award date: 9 January 2023
- Published: 3 January 2023
- Contract start: 5 January 2023
- Contract end: 4 January 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 946a641c-4401-49e1-961d-ed1eafac12c3-602579
- OCID: ocds-b5fd17-347dc8ff-b49d-4dbf-99e8-8524d435d91e

## Description

A web-based incident/ticket management system to handle support tickets for Leadership Academy programmes & offers\.

## Related contract awards

- [Primary Care Network Point of Care Data Capture Services\_FY25/26](/contracts/ocds-b5fd17-385aa3aa-2824-4937-ab4d-4db6f74022fa) — NHS England and NHS Improvement
- [NHSE Faculty Framework](/contracts/ocds-b5fd17-1a896ad1-03cb-4c49-949d-8228a75de2f5) — NHS England and NHS Improvement
- [Point of Care Services to Community Pharmacies 2025-26](/contracts/ocds-b5fd17-fc46ed52-8620-4289-a38b-42ed51c463b0) — NHS England and NHS Improvement
- [GMTS Policy & Strategy Specialism Education](/contracts/ocds-b5fd17-f052119e-322f-4216-a3cf-0f208a24f4c4) — NHS England and NHS Improvement
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-c807205b-b095-4dad-80ed-5eb64a2885e7) — East Sussex County Council
- [Oracle Fusion Enterprise Software](/contracts/ocds-b5fd17-b94faf4e-06c9-470e-af64-acbf9a5af410) — DEPARTMENT OF HEALTH AND SOCIAL CARE
- [National Roads Telecommunications Service 3 \(NRTS3\) Independent Assurance Review](/contracts/ocds-b5fd17-4a336c05-e4fd-4530-86b6-b037c17f1acd) — National Highways Limited
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-63f8a7e1-2c91-4e8e-a7e9-fb3b7b757186) — East Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/946a641c-4401-49e1-961d-ed1eafac12c3-602579)