# Contract for the provision of media and digital communication platform

> A sourced UK public sector contract award published by GEDLING BOROUGH COUNCIL.

## Key facts

- Buyer: [GEDLING BOROUGH COUNCIL](/buyers/gedling-borough-council/contract-awards)
- Supplier: Forfront Ltd
- Award value: £31,350
- Tender value: £31,350
- Award date: 21 August 2026
- Published: 28 August 2026
- Contract start: 18 August 2026
- Contract end: 17 August 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 1d928bdb-9cf3-452c-a64b-58bc0f105f6f-912443
- OCID: ocds-b5fd17-34046ff0-bdc0-49a7-aecf-4a41ea13ef1b

## Description

Contract awarded via G-Cloud 14 Framework \(RM1557\.14\) The Services to be provided by the Supplier are: • Cloud digital communication platform \(Lot 2: Cloud software\): omnichannel email, SMS and WhatsApp campaigns, single send, split-test, date-driven and recurrent campaigns, drag and-drop Smart Editor with template/module library and Email Forensics preview\. • Forms, preference centres, landing pages, microsites and articles; marketing automation \(autoresponders automated series, workflow engine\) and consultations for digital democracy; CRM with preferences, groups, filters, accounts, residents and custom fields\. • Deliverability tooling with official gov\.uk / nhs\.uk / police\.uk sending domains, DNS/authentications management and 24/7/365 monitoring; real-time analytics and custom reporting; REST API \(Open API/Swagger\) and standard intergrations \(Microsoft 365, Zapier, LocalGovDrupal\)\. Optional e-shot modules and services: Events module; additional domains; additional accounts \(shared or separate contacts\); SMS and WhatsApp volume; and professional services \(platform/account setup, template design, preference centres, custom reports, managed GovDelivery/Mailchimp migration, bespoke development, consultancy, project management and bespoke training\) - priced in schedule 2 and the SFIA rate card\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1d928bdb-9cf3-452c-a64b-58bc0f105f6f-912443)