# R6144 Debt Assist

> A sourced UK public sector contract award published by Tower Hamlets.

## Key facts

- Buyer: [Tower Hamlets](/buyers/tower-hamlets/contract-awards)
- Supplier: [Liberata UK Limited](/suppliers/liberata-uk/public-sector-contract-awards)
- Award value: £850,000
- Tender value: £850,000
- Award date: 21 April 2026
- Published: 8 June 2026
- Contract start: 5 May 2026
- Contract end: 4 November 2027
- Stage: awarded
- Procurement category: services
- Notice ID: c9f8a7cb-09d4-462f-a627-36a6447b68d3-901156
- OCID: ocds-b5fd17-323593fc-0291-45d4-99a8-2afc02d29a88

## Description

The London Borough of Tower Hamlets will run a pilot using the Debt Assist product, a unique offering in the market designed to support ethical debt collection for local authorities\. Importantly, the Council does not incur any cost unless the supplier successfully collects\. Spend is directly linked to recovery performance, giving us control over costs based on referral volumes\. This is for an 18-month contract\. The initial pilot will cover various debt streams including Housing Benefits Overpayments, Sundry Debts \[including ASC\], Parking including PCN notices, and may include Council Tax and Business Rates as required\. This list is not exhaustive and may be amended as required throughout the lifetime of the Contract\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c9f8a7cb-09d4-462f-a627-36a6447b68d3-901156)