# Workforce Management Software Essex

> A sourced UK public sector contract award published by 7 Force Commercial.

## Key facts

- Buyer: 7 Force Commercial
- Supplier: [Business Systems UK Ltd](/suppliers/business-systems-uk/public-sector-contract-awards)
- Award value: £377,336
- Tender value: £377,336
- Award date: 15 December 2023
- Published: 29 December 2023
- Contract start: 18 December 2023
- Contract end: 17 December 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: 5a64450b-4e83-41d8-9152-ee391570030a-710372
- OCID: ocds-b5fd17-3219b38d-cf81-4baf-abef-ebb084feb691

## Description

Essex Police wish to replace the Electronic Duty Sheet \(EDS\) with a new Workforce Management \(WFM\) solution which will allow Contact Management to more effectively plan resource requirements to meet request for service volumes based on predictive data, planned events, environmental factors and staff availability\. The Force are seeking a modern solution from the best available products on the commercial market and need to ensure it will link with our other IT and telephony systems\. This solution must adhere to the 7 Force IT Non-Functional Requirements and Information Security Baseline Requirements and be fully compliant with the Business Functional Requirements\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5a64450b-4e83-41d8-9152-ee391570030a-710372)
