# TOM Delivery Partner for CCG \(CW95581\)

> A sourced UK public sector contract award published by H M REVENUE & CUSTOMS.

## Key facts

- Buyer: [H M REVENUE & CUSTOMS](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [Baringa Partners LLP](/suppliers/baringa-partners/public-sector-contract-awards)
- Award value: £4,165,000
- Tender value: £4,165,000
- Award date: 21 July 2024
- Published: 18 December 2024
- Contract start: 22 July 2024
- Contract end: 21 July 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 1c8b1ba5-6265-4b8a-a4ce-238a4fa97480-812091
- OCID: ocds-b5fd17-309c4adf-04d7-436d-b576-d72039653000

## Description

Provision of support and design of a Target Operating Model for Customer Care Group incl\. governance, process data, technology, people and skills\. Wave 1: better use of planning in operations\. Wave 2: enabling CCG to have a flexible workforce\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1c8b1ba5-6265-4b8a-a4ce-238a4fa97480-812091)