# UKSBS ServiceNow renewal

> A sourced UK public sector contract award published by UK SHARED BUSINESS SERVICES LIMITED.

## Key facts

- Buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Supplier: [SoftCat Plc](/suppliers/softcat/public-sector-contract-awards)
- Award value: £927,747
- Tender value: £910,698
- Award date: 20 May 2025
- Published: 18 August 2026
- Contract start: 28 June 2025
- Contract end: 27 June 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: 50efebc4-42c1-460d-8719-542b27f8da91-910657
- OCID: ocds-b5fd17-3035c8b4-7c73-4c49-b382-ce988dc4c3fc

## Description

\*\*\*\*\* THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION \*\*\*\*\* UK Shared Business Services \(UKSBS\) had a requirement for the provision of a ServiceNow ITSM Solution\. This procurement is being concluded under the CCS G-Cloud 14 \(RM1557\.14\) framework\. \*\*\*\*\* THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION \*\*\*\*\* Variation 001 has been carried out in accordance with the Call-Off Contract to increase the total value by £6,546\.31 excluding VAT\. The new total Contract value will be £917,244\.43 excluding VAT\. \*\*\*\*\* THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION \*\*\*\*\* Variation 002 has been carried out in accordance with the Call-Off Contract to increase the total value by £10,502\.57 excluding VAT\. The new total Call-Off Contract value will be £927,747\.00 excluding VAT\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/50efebc4-42c1-460d-8719-542b27f8da91-910657)
