# Pegasystems Customer Engagement Enterprise Agreement

> A sourced UK public sector contract award published by H M Revenue &amp; Customs.

## Key facts

- Buyer: [H M Revenue &amp; Customs](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [Pegasystems Limited](/suppliers/pegasystems/public-sector-contract-awards)
- Award value: £127,345,000
- Tender value: £127,345,000
- Award date: 26 March 2024
- Published: 15 May 2024
- Contract start: 1 April 2024
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: be97ca9e-1912-4695-bfd0-de18de129f60-751324
- OCID: ocds-b5fd17-2f176ab8-16bc-4aa9-9c0a-3d4771d3f7dc

## Description

Notice for the award of the Customer Engagement Enterprise Agreement to the incumbent supplier through the CCS BOS Framework

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/be97ca9e-1912-4695-bfd0-de18de129f60-751324)
