# Ticketing application and chat tool

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [DfTc - Department for Transport](/buyers/dftc-department-for-transport/contract-awards)
- Contract winner: [freshworks](/contract-winners/freshworks/public-sector-contract-awards)
- Award value: £24,660
- Tender value: £24,660
- Award date: 2 November 2021
- Published: 7 November 2021
- Contract start: 3 September 2021
- Contract end: 2 September 2022
- Stage: awarded
- Procurement category: services
- Notice ID: c24231c1-3f50-4cde-a2db-71ff6f0f8982-483376
- OCID: ocds-b5fd17-2efc4da1-52a6-4f65-a452-814172a5dcc2

## Description

Contract Extension Notice

## Related contract awards

- [THRE0085 - Aviation Values of Travel Time Framework](/contracts/ocds-b5fd17-af576f8f-33f6-4bad-bcb6-00e2ee1d0370): DfTc - Department for Transport
- [P4104088A Legal Advisers for the Euston Programme Lot 1](/contracts/ocds-b5fd17-180c5fb0-e3a2-4342-9d32-9635888714e6): DfTc - Department for Transport
- [P4105013 Provision of Legal Advisers for Project Tara](/contracts/ocds-b5fd17-ad4bf358-af45-4e2a-a3da-71a24f78e351): DfTc - Department for Transport
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c): Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91): Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0): The Princess Alexandra Hospital NHS Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c24231c1-3f50-4cde-a2db-71ff6f0f8982-483376)