# Telephone Clearing System

> A sourced UK public sector contract award published by Sheffield Hallam University.

## Key facts

- Buyer: [Sheffield Hallam University](/buyers/sheffield-hallam-university/contract-awards)
- Supplier: [Netcall Telecom Ltd](/suppliers/netcall-telecom/public-sector-contract-awards)
- Award value: £345,000
- Tender value: £345,000
- Award date: 30 June 2017
- Published: 3 August 2017
- Contract start: 1 July 2017
- Contract end: 30 June 2020
- Stage: awarded
- Procurement category: services
- Notice ID: fe8a911d-70a3-430d-9ec2-206c8b25c41a-163655
- OCID: ocds-b5fd17-2e44c59e-48f2-4145-a6c6-801e254d29d2

## Description

To facilitate Sheffield Hallam University's telephone clearing system for Students, SHU has secured a three year contract to cover three academic years, commencing 17/18\. This is contracted under the Crown Commercial Services Framework RM1045 Lot 4 - Network Services Framework\. This is a hosted liberty cloud managed service to deliver inbound calls for July-Sept during 2017-2018, 2018-2019 and 2019-2020\. A single "03" number will be provided and queued on the liberty platform within the providers' data centre\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fe8a911d-70a3-430d-9ec2-206c8b25c41a-163655)
