# HMRC Digital Engagement Platform Optimisation

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: NUANCE COMMUNICATIONS IRELAND LIMITED
- Award value: £3,600,000
- Tender value: £482,400
- Award date: 1 August 2021
- Published: 18 April 2023
- Contract start: 19 September 2021
- Contract end: 18 September 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 535c1480-e14f-4ebf-b910-d210e208f4e7-637180
- OCID: ocds-b5fd17-2db944a7-1d6a-4a8d-802c-2ea1d2c45c5d

## Description

Provision and optimisation of HMRC Digital Engagement Platform, GCLOUD 12 framework call off

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/535c1480-e14f-4ebf-b910-d210e208f4e7-637180)