# Family & Friends Advice Line Contract Award

> A sourced UK public sector contract award published by Department for Education.

## Key facts

- Buyer: [Department for Education](/buyers/department-for-education/contract-awards)
- Supplier: Family Rights Group
- Award value: £349,899
- Tender value: £349,899
- Award date: 12 March 2020
- Published: 23 April 2021
- Contract start: 1 April 2020
- Contract end: 31 March 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 7972701a-2ba3-456f-ba0d-effa0215838e-430886
- OCID: ocds-b5fd17-2cf30dbf-8e3e-4eac-8a80-e500a28c1b8a

## Description

We are proposing to contract for an information and advice service for families, kinship carers and special guardians\. Often these will be carers for children who are either at risk or are already involved in the care system in England\. We would expect the service to, at a minimum; provide a telephone and online advice service\. There are more than 200,000 children in the UK raised by kinship carers \(family and friends carers\), normally grandparents or older siblings\. These children have often suffered similar adversities to those in the care system\. Almost half of carers \(54%\) say they are bringing up at least one child with special needs, most commonly emotional and behavioural difficulties \(85%\)\. Of these carers, only 11% said they are getting the information they need from their Local Authority \('Kinship Care State of Nation 2018, Grandparents Plus\)\.

## Related contract awards

- [School improvement and Universal RISE Survey\_proj\_10421](/contracts/ocds-b5fd17-c6baba2d-e3fa-4dda-bae4-d7e5241a48c3) — Department for Education
- [Early Years Access LA Delivery Support \(con\_32110\)](/contracts/ocds-b5fd17-3557a370-ddad-4b16-9fd6-831a1d0313e9) — Department for Education
- [L4 Regulatory Compliance Officer apprenticeships July 2026 \(con\_32058\)](/contracts/ocds-b5fd17-d41d07fe-e099-4bf7-8b9b-8e55f32f833a) — Department for Education
- [NServicebus Contract 26/27 \(con\_32019\)](/contracts/ocds-b5fd17-d65ab614-0d42-4ab7-a311-088c04734bbd) — Department for Education
- [Birth Family Mapping & Lifelong Links service](/contracts/ocds-b5fd17-b67ca33c-398d-4bdd-94d0-4c93990519bd) — Leeds City Council - PACS
- [Provision of General Medical Services at Tollgate Practice](/contracts/ocds-b5fd17-6b020586-1357-4c83-92d9-010ad76c2e5a) — NHS Essex Integrated Care Board
- [CWC26018 - Microsoft Cloud Solution Provider](/contracts/ocds-b5fd17-37dceafb-18f5-4f5f-9afb-ae784890924e) — Wolverhampton City Council
- [Resident Engagement and Welfare Monitoring Services Contract](/contracts/ocds-b5fd17-6c13d9dc-2d40-49d4-b478-950a598b7a82) — Housing Solutions
- [Learning Management System](/contracts/ocds-b5fd17-bc196143-dacf-41ef-a8e6-c6415526bb43) — North East Lincolnshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7972701a-2ba3-456f-ba0d-effa0215838e-430886)