Contract award record
Customer Contact Centre Cloud Platform
Tender value £1,000,000
Notice details
- Published
- Category
- services
- Buyer region
- London
- Source
- View official notice
Public buyer and contract winner
Award value£1,074,542
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
This contract is for the Council's Customer Contact Centre Cloud Platform (Genesys CX3)
It is being awarded following a further competition under Crown Commercial Services Framework RM6116 Network Services 3 - Lot 4c, Contact Centre Services.
The contract will be for an initial period of 3 years with the option to extend for a period of 2 further years.
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