# Ethnographic Study of SME's

> A sourced UK public sector contract award published by H M Revenue & Customs.

## Key facts

- Buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [IPSOS RESEARCH LTD](/suppliers/ipsos-research/public-sector-contract-awards)
- Award value: £165,000
- Tender value: £165,000
- Award date: 1 February 2022
- Published: 3 March 2022
- Contract start: 11 February 2022
- Contract end: 11 February 2024
- Stage: awarded
- Procurement category: services
- Notice ID: c49aaea4-1183-483f-b2aa-0ad4609aa869-515271
- OCID: ocds-b5fd17-29ff1a5e-b4c7-4a07-a0dc-b78a93ff1963

## Description

HMRC are commissioning the following research to develop insight into the current experiences of SME's\. This research should provide an in-depth insight into the operating environment of SME's using longitudinal ethnographic methods\. Anticipated outputs are to assess whether SME's lived experiences are reflected in HMRC's core strategy in order to ensure HMRC is meeting the needs of its customers\.

## Related contract awards

- [Facilities Management \(FM\) Services - West Region](/contracts/ocds-b5fd17-a9a48ef6-10be-4c22-a03b-8dfa55b0d651) — H M Revenue & Customs
- [Facilities Management \(FM\) Services - East Region](/contracts/ocds-b5fd17-9e627c68-e600-40c0-85fd-2f1914050acc) — H M Revenue & Customs
- [GPO Admin RMAD and ARS ELA Procurement](/contracts/ocds-b5fd17-4b6911b8-89c1-41dd-a336-73440c144ed3) — H M Revenue & Customs
- [IT Networks Security Software Licence Agreement](/contracts/ocds-b5fd17-8ebba669-6aba-4bb9-b576-ab8addbd3a89) — H M Revenue & Customs
- [Diabetes UK TT1 Evaluation](/contracts/ocds-b5fd17-d2961a83-c0d1-480d-a4a9-8db903ad78e6) — NHS Midlands & Lancashire Commissioning Support Unit
- [Contract for the supply of preparing materials, data collection and analysis and participant recruitment and interviewing, to support the delivery of the New Medicines Service evaluation for NHS England and DHSC](/contracts/ocds-b5fd17-fa47fcd7-d3a5-4fa0-88ad-754007165562) — NHS Midlands & Lancashire Commissioning Support Unit
- [PS25115 - Evaluation of Innovate UK's Fund Activities](/contracts/ocds-b5fd17-7bca3164-7570-47e6-9ff6-4cae99a7603e) — UK SHARED BUSINESS SERVICES LIMITED
- [Evaluation Programme Review](/contracts/ocds-b5fd17-bde06c84-6355-4cbc-83b8-2ce7862feff7) — ADVISORY, CONCILIATION AND ARBITRATION SERVICE
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [QLT354 2026-08-26 \(0900\) Leiston - Roman Hill Primary School, Lowestoft \(4 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-3418d9ed-524a-41de-8487-25e33a827cf8) — Suffolk County Council Passenger Transport
- [QBR087 2026-08-26 \(0900\) Lowestoft / Worlingham - The Woodview Project, Worlingham \(6 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-75a81455-cf68-41f3-8b47-ece5ddb308f0) — Suffolk County Council Passenger Transport
- [QOC940 2026-08-25 \(0900\) Lowestoft - Ness Point School, Gt Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-4dc15fef-5535-4fdf-b910-40ae6110e71d) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c49aaea4-1183-483f-b2aa-0ad4609aa869-515271)