# ITSM Renewal and Expansion

> A sourced UK public-sector contract award published by GREENSQUAREACCORD LIMITED.

## Key facts

- Public buyer: [GREENSQUAREACCORD LIMITED](/buyers/greensquareaccord-limited/contract-awards)
- Contract winner: [Halo Service Solutions](/contract-winners/halo-service-solutions/public-sector-contract-awards)
- Award value: £236,613
- Tender value: £236,613
- Award date: 13 June 2026
- Published: 22 June 2026
- Contract start: 2 February 2026
- Contract end: 1 February 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 3b46da56-6202-4dd4-a2f8-78fbf51ed261-902927
- OCID: ocds-b5fd17-282c41c0-fa22-4938-a1d3-4b3c87c57d72

## Description

A cloud-based IT Service Management \(ITSM\) solution with integrated service desk functionality, aligned to established ITSM policies and processes through an intuitive, no-code interface\. The solution incorporates flexible, ITIL aligned processes and a CMDB with out of the box automation, supported by an experienced in-house ITSM team\.

## Related contract awards

- [Supply of Hardware](/contracts/ocds-b5fd17-ce4ff9e7-27fe-4407-b976-7ce584b4e728): GREENSQUAREACCORD LIMITED
- [Housing Management System & Associated Software](/contracts/ocds-b5fd17-27274569-8677-429d-b7c0-fac6ba24ea78): GREENSQUAREACCORD LIMITED
- [Managed Security Services](/contracts/ocds-b5fd17-9c9394c3-b0e2-4d8a-83fb-02ba2cb8402b): GREENSQUAREACCORD LIMITED
- [Halo licensing and support renewal](/contracts/ocds-b5fd17-263faadb-f990-45b1-9f13-411851ec9718): VCA - Vehicle Certification Agency
- [ITSM](/contracts/ocds-b5fd17-ca391155-4b1b-4fad-a4c7-8749dcca2bcf): UK EXPORT FINANCE
- [Halo Extension](/contracts/ocds-b5fd17-98e8514b-223d-4355-be6a-b456db7e4b79): VCA - Vehicle Certification Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3b46da56-6202-4dd4-a2f8-78fbf51ed261-902927)