# Netcall Services

> A sourced UK public sector contract award published by County Durham and Darlington NHS Foundation Trust.

## Key facts

- Buyer: [County Durham and Darlington NHS Foundation Trust](/buyers/county-durham-and-darlington-nhs-foundation-trust/contract-awards)
- Supplier: [NETCALL TECHNOLOGY LIMITED](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £341,055
- Tender value: £341,055
- Award date: 22 January 2026
- Published: 5 February 2026
- Contract start: 1 February 2026
- Contract end: 31 January 2029
- Stage: awarded
- Procurement category: services
- Notice ID: aa6dd415-936e-4e16-b21a-4fcdd6866167-881814
- OCID: ocds-b5fd17-26ed0994-af62-4fe0-a44b-3b892e135f9a

## Description

County Durham and Darlington NHS Foundation Trust have awarded a contract to Netcall Technology Limited for telecommunication services by Calling Off without competition via the NHS SBS Patient/Citizen Communication &amp; Engagement Solutions Framework reference SBS10175 \(expiring 28/02/2026\)\. The contract has been awarded for 36 Months\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/aa6dd415-936e-4e16-b21a-4fcdd6866167-881814)
