Skip to content

Contract award record

Restart Scheme Extension Customer Satisfaction Survey

Notice details

Published
Category
services
Buyer region
London

Public buyer and contract winner

Public buyer

Department of Works & Pensions
awarded to

Contract winner

IFF Research Ltd

Award value£256,149

  1. Awarded
    Completed
  2. Start
    Current phase
  3. End
    Upcoming

Work description

A short survey of customer satisfaction running during the duration of the Restart Scheme extension. The survey will be conducted over a total of 8 waves between October 2025 - June 2027, achieving a minimum response rate of 503 per Contract Package Area (CPA) per quarter, and reducing in the second year in line with the forecasted reduced Restart caseload, totalling approximately 46,000 responses over the 8 waves.

Related awards

Source: Contracts Finder · Notice 0bd643eb-c189-4bbf-ab2d-4dfdffdf60d4-867764

View source notice