# ServiceNow Licenses \(con\_5178\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department For Education](/buyers/department-for-education/contract-awards)
- Contract winner: EntServ UK Ltd Part of DXC Technology
- Award value: £1,700,000
- Tender value: £1,700,000
- Award date: 12 June 2020
- Published: 18 January 2021
- Contract start: 12 June 2020
- Contract end: 11 June 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 4b6fdd30-9e89-42ce-9480-896c9ad86f4f-406383
- OCID: ocds-b5fd17-24da68a0-e4dc-43d2-a76e-72c35059bb7b

## Description

SaaS, Cloud based contract for ITIL Fulfiller users \(ticket resolvers\) and unlimited self-service access\. The license contract also consists of ITBM Standard licenses, Agile for Teams License, GRC \(LEGACY\) License, Performance Analytics, Application Portfolio Management \(APM\) and Licenses to support Digi Comms and customised tables\.

## Related contract awards

- [User Research Data Analysis Tool 2026-2028](/contracts/ocds-b5fd17-46ca1686-7613-47db-a922-cbe2568d6334): Department for Education
- [Best Start Family Hubs Evaluation](/contracts/ocds-b5fd17-cecef360-c326-4f42-b6cc-217c2114b0e9): Department for Education
- [Smartphone Randomised Controlled Trial \(Con\_32148\)](/contracts/ocds-b5fd17-3968151b-d09a-43c5-97f6-b4d73551c17d): Department for Education
- [Provision of Service Desk](/contracts/ocds-b5fd17-a4952010-2544-4f00-be96-63e799574574): CPS

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4b6fdd30-9e89-42ce-9480-896c9ad86f4f-406383)