# Security and Systems Management Solution - Request for Information

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [The University of Manchester](/buyers/the-university-of-manchester/contract-awards)
- Tender value: £500,000
- Published: 1 December 2023
- Planned start: 1 March 2024
- Planned end: 28 February 2027
- Stage: open_tender
- Procurement category: goods
- Notice ID: f30ce242-9965-4602-87b4-37726581fed4-703767
- OCID: ocds-b5fd17-243b04ae-bac2-492c-bc91-ce39a0ec3659

## Description

The University is undertaking a project to establish an Information Technology Operations Centre \(ITOC\)\. UoM has a clear vision for the ITOC - it will provide a comprehensive central function for service management monitoring operational maintenance, backup monitoring, change readiness and service impact monitoring, out of hours single worker overwatch, intervention and escalation for major incidents and several other services, eventually providing a 24/7 service\. As part of this project, it has been identified that it would be beneficial to conduct soft market testing to ascertain the offerings around ITOC / IT Estate monitoring and management within the market Additional information: Is a Recurrent Procurement Type? : No

## Related contract awards

- [Fire and Smoke Damper Maintenance Contract](/contracts/ocds-b5fd17-6775db2d-baa4-46d4-a5e7-2031f61f7be3): UNIVERSITY OF MANCHESTER
- [Kilburn IT / Computer Science Expansion Project - Project Management](/contracts/ocds-b5fd17-729dc6ba-2998-42f3-a4b0-5e7ee195d828): UNIVERSITY OF MANCHESTER
- [Automation Systems For DNA & RNA Sequencing Preparation - AWARD](/contracts/ocds-b5fd17-698b6510-3cd5-4beb-80f6-c3cf963216f4): The University of Manchester

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f30ce242-9965-4602-87b4-37726581fed4-703767)