# RMBC - ZC - Tenant Satisfaction Survey - AWARD

> A sourced UK public sector contract award published by Runnymede Borough Council.

## Key facts

- Buyer: [Runnymede Borough Council](/buyers/runnymede-borough-council/contract-awards)
- Supplier: [Acuity Research & Practice Ltd](/suppliers/acuity-research-practice/public-sector-contract-awards)
- Award value: £27,422
- Tender value: £42,000
- Award date: 1 August 2023
- Published: 2 August 2023
- Contract start: 14 August 2023
- Contract end: 14 February 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 0d0dafb1-2ec6-42c5-b247-e46a3ec32201-668228
- OCID: ocds-b5fd17-24380237-e0ee-4a66-81d0-b700ea2bf6a3

## Description

The Regulator of Social Housing \(RSH\) has introduced Tenant Satisfaction Measures \(TSMs\) which all social landlords need to start collecting from April 2023\. The perception based TSMs must be collected through a tenant survey which is compliant with the TSM methodology and technical requirements\. Runnymede Borough Council, Adur District Council and Tandridge District Council \(the Councils\) have entered into a partnership to deliver the required survey of TSM perception measures for each of their respective social housing portfolios\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0d0dafb1-2ec6-42c5-b247-e46a3ec32201-668228)