Live
Customer Engagement Platform and Contact Centre as a Service
£7,500,000
services
Contract Details
- Tender Value
- £7,500,000
- Stage
- Live
- Published
- Awarded
Timeline
Awarded
Start
Disclosed
End
Description
North Yorkshire Council are seeking the provision and implementation of a Customer Engagement Platform, and integrated Contact Centre as a Service covering a range of functional areas. The Council are also seeking hosting, support, and maintenance. Call-off from CCS Framework Agreement RM6285 Back Office Software 2. Optional extension period: 8 October 2030 - 7 October 2035.
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