Environmental Health and Licensing Out of Hours Service

Arun District (ADC), Adur District and Worthing Borough Council's (ADWB) are looking to gather information from the market about a joint proposed Environmental Health and Licensing Out of Hours Service to inform any future procurement.

ADC will be the contracting Authority for the proposed service, both Councils are located on the south coast of West Sussex (please see Geographical Area below).

Please read the attached Early Market Engagement document and complete the request questions.

Response submissions, are to be submitted by the SE Shared Services e-Sourcing portal. https://in-tendhost.co.uk/sesharedservices/aspx/Home

For organisations who have not registered on the SE Shared Services portal, visit the below link to register. https://in-tendhost.co.uk/sesharedservices/aspx/Registration

Deadline for submitting responses is 31st May 2022, 17:00. Please submit responses via In-Tend Portal, by using the correspondences feature.

Additional information: The primary purpose of the contract is to secure evidence of nuisance issues and to establish if there is, or is likely to be, a public or statutory nuisance. This may include noise, smoke, odour, dust, or light complaints about commercial or residential premises and will involve accepting referral calls from our call handlers and then responding to residents either by telephone, in person, or both, dependant on specified criteria.

Examples of complaints can include car alarms, noise from house parties, bonfires, house or store alarms, music noise from commercial premises, noise from construction work, lights on property and odour from commercial premises.

Requests may be made to monitor events or existing complaints on a pre-planned basis. Further information on the proposed service can be found in the service specification below.

The service will run overnight weekdays from Monday 18:00 to Friday 08:00 and then the weekend Friday 17:00 to Monday 08:00. In addition, a full 24 hours per day shall be provided when the Council Offices are closed which will include nationally recognised public and Bank Holidays and the period between Christmas and New Year (to be stated annually in advance) (Arun only).

It is proposed that the initial contract duration is two years with the option of two further one-year extensions giving a maximum contract duration of four years. The proposed maximum annual budget is £30,500.