# 2022-166 Delivering a Star Case Management Solution

> A sourced UK public sector contract award published by O F G E M.

## Key facts

- Buyer: O F G E M
- Supplier: [Fivium Ltd](/suppliers/fivium/public-sector-contract-awards)
- Award value: £134,661
- Tender value: £134,661
- Award date: 2 February 2023
- Published: 17 February 2023
- Contract start: 2 February 2023
- Contract end: 31 January 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 1414f6c3-e992-4c82-a1d2-d602a51faf12-616326
- OCID: ocds-b5fd17-22dd810a-9d01-494d-835a-24337942b634

## Description

This is for a digital case management service provision for freedom of information, Parliamentary and consumers complaints system\.

## Related contract awards

- [Wire Rebuild](/contracts/ocds-b5fd17-b9f11622-224f-4bbb-871f-11601fd6a0dd) — O F G E M
- [eCase Management System](/contracts/ocds-b5fd17-90ab1301-17a0-433e-bb6c-d86ab9ea86fb) — Home Office
- [Case Management System](/contracts/ocds-b5fd17-d0897287-ff5a-41f3-80b1-b4c88a908c3e) — Herefordshire Council
- [2025-049 Case Management System](/contracts/ocds-b5fd17-5c158479-4d65-42fc-99f6-4b5cc7fbbfe8) — Ofgem
- [DDaT25180 - DESNZ e-Case Correspondence System](/contracts/ocds-b5fd17-c10e907e-1aef-47b2-ae06-f74b90a6e7bf) — ICS on behalf of DSIT and DESNZ
- [National Roads Telecommunications Service 3 \(NRTS3\) Independent Assurance Review](/contracts/ocds-b5fd17-4a336c05-e4fd-4530-86b6-b037c17f1acd) — National Highways Limited
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-63f8a7e1-2c91-4e8e-a7e9-fb3b7b757186) — East Sussex County Council
- [SEN20267-SEN-TAXI-Foxfields Academy](/contracts/ocds-b5fd17-67fcd688-9010-4f21-81ee-36209e1d89f8) — Leicestershire County Council
- [STH Learning Management System](/contracts/ocds-b5fd17-119e9904-7cb0-4b2c-bdcc-1ebc371033c8) — Sheffield Teaching Hospitals NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1414f6c3-e992-4c82-a1d2-d602a51faf12-616326)