# STAR \(Survey of Tenants and Residents\) Survey Programme

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Abri](/buyers/abri/contract-awards)
- Tender value: £120,000
- Published: 21 July 2021
- Planned start: 1 October 2021
- Planned end: 30 September 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: cae64098-798f-4ab6-9c45-1018ca489cbb-453486
- OCID: ocds-b5fd17-22bf5f3b-587e-423e-ba1c-698ec1082e18

## Description

Abri are seeking the provision of the STAR \(Survey of Tenants and Residents\) Survey programme\. Abri has a target of achieving 100% customer satisfaction by putting our customers at the heart of what we do\. As part of this we need to understand how satisfied or dissatisfied our customers are with our service\. The customer feedback programme will include telephone surveys each year of a random representative sample of our tenants and owners, using the standard STAR survey\. Additional information: https://in-tendhost\.co\.uk/abri/aspx/Home Indicative annual contract value £20,000 GBP based on a 2 year initial contract with 4x up to 12 month extensions - a maximum contract value of £120,000 GBP\. Is a Recurrent Procurement Type? : No

## Related contract awards

- [Provision of a Service Charge Solution - AWARD](/contracts/ocds-b5fd17-eee8afcc-07f4-4344-9a67-719af302ce19): Abri
- [Finance Management System Support - AWARD](/contracts/ocds-b5fd17-3777243e-f900-4c98-ae85-4142c9eaf701): Abri
- [Provision of Timber Sliding Sash Window Replacement - AWARD](/contracts/ocds-b5fd17-28366b08-2e5d-4378-8c14-5ed0ad7a2891): Abri

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cae64098-798f-4ab6-9c45-1018ca489cbb-453486)