# Telephony Service & SIP

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Futures Housing Group](/buyers/futures-housing-group/contract-awards)
- Contract winner: [Amillan Ltd](/contract-winners/amillan/public-sector-contract-awards)
- Award value: £83,000
- Tender value: £83,000
- Award date: 21 January 2020
- Published: 16 September 2020
- Contract start: 5 February 2020
- Contract end: 4 February 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 5e1c52e7-d78f-4c08-a076-8436c9ac1243-381663
- OCID: ocds-b5fd17-21a34f00-fd16-4a2a-81d4-fc16293ec653

## Description

Futures Housing Group Ltd \(FHG\) seeks to appoint a suitably qualified and financially sound service provider to migrate its installed ISDN telephone services to SIP\. including PSTN/Analogue telephone lines, ADSL/FTCC data services, DDI \(ISDN\) number ranges and various BT Select Services are to be migrated to a new partner provider\.

## Related contract awards

- [FHPP00077- Out of Hours Call Handling Services](/contracts/ocds-b5fd17-ed7eece9-86f5-4830-9196-049fb2a1cbd2): Futures Housing Group
- [FHPP0010 - Customer Relationship Programme - Customer Feedback Surveys](/contracts/ocds-b5fd17-ae48359a-dfb7-42c8-8215-2bf53cea877b): Futures Housing Group
- [Statutory Servciing & Maintenance for Stairlifts & Hoist](/contracts/ocds-b5fd17-dea97ae8-c9d7-4234-a9b7-bff9704fe70f): Futures Housing Group
- [WCC - Ribbon SBC Support](/contracts/ocds-b5fd17-3ceeaf10-cdca-4946-93b8-3c46392c610e): Warwickshire County Council
- [Provision of Telephony Software System- Cloud Contact Centre](/contracts/ocds-b5fd17-2233f901-fea6-4a9f-ab68-615f10259d1b): Folkestone and Hythe District Council
- [Cambridgeshire County Council Contact Centre Replacement Telephony System](/contracts/ocds-b5fd17-2dd2d7f0-750c-4ed2-b0c9-2b27a8e5db44): Cambridgeshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5e1c52e7-d78f-4c08-a076-8436c9ac1243-381663)