# Out of Hours and Make Safe

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [GATEWAY HOUSING ASSOCIATION LIMITED](/buyers/gateway-housing-association-limited/contract-awards)
- Contract winner: [Morgan Sindall Property Services Limited](/contract-winners/morgan-sindall-property-services/public-sector-contract-awards)
- Award value: £300,000
- Tender value: £300,000
- Award date: 21 March 2025
- Published: 7 July 2025
- Contract start: 24 March 2025
- Contract end: 24 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: cdcb3f3e-ff2d-455e-930e-8014047019c0-853012
- OCID: ocds-b5fd17-219f0778-9e9a-46f1-a10e-34e8ab5886e2

## Description

Gateway Housing Association has awarded a contract for the provision of an out of hours call handling and 'make safe' repairs service \(including bank holiday and relief cover during periods of staff training\) to support the delivery of services to residents\. The initial contract term is for twelve \(12\) months, with an optional twelve \(12\) months plus twelve \(12\) months extension available\. The maximum contract term is thirty-six \(36\) months with no further option to extend\. Additional information: The Contract Authority is Gateway Housing Association\. The initial contract term is for twelve \(12\) months, with an optional twelve \(12\) months plus twelve \(12\) months extension available\. The maximum contract term, including all extension options is thirty-six \(36\) months with no further option to extend\.

## Related contract awards

- [Heating Services - Commercial Boilers](/contracts/ocds-b5fd17-e3a45958-699f-4a9a-a2cf-69f9b8a8060a): GATEWAY HOUSING ASSOCIATION LIMITED
- [Fleet Services Contract Extension](/contracts/ocds-b5fd17-ec5f568a-7996-48d5-9a74-c0a73d9f9ae3): GATEWAY HOUSING ASSOCIATION LIMITED
- [Housing Management System](/contracts/ocds-b5fd17-3fe144a1-0d83-4af8-a995-36752b0512d9): GATEWAY HOUSING ASSOCIATION LIMITED
- [Out of Hours Service](/contracts/ocds-b5fd17-3cf98f53-93c2-485b-bdbf-bce6cf42ebfc): WANDLE HOUSING ASSOCIATION LIMITED
- [Maintenance Measured Term Contract for Building Reactive Maintenance and Repair and Preventative Maintenance - AWARD](/contracts/ocds-b5fd17-b46a913f-4481-424a-a1b5-0d82f785fc9a): Thames Valley Police
- [Burlington Junior School Expansion](/contracts/ocds-b5fd17-edb9dd47-358e-4995-b752-8f85e0fe16e7): The Royal Borough of Kingston upon Thames

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cdcb3f3e-ff2d-455e-930e-8014047019c0-853012)