Tender notice
Case Management System, Complaints & Feedback, Freedom of Information Requests (FOI's), Subject Access Requests (SARs) and Councillor/MP Enquiries
Notice details
- Published
- Category
- services
- Buyer region
- South West
- Source
- View official notice
Public buyer
Public buyer
Bristol City CouncilTender value£500,000
- Planned startAs published in the notice
- Planned endAs published in the notice
Work description
In recognition of more types of complaints and enquiries needing to be captured. Bristol City Council have appraised and determined that the most efficient option is to scope a new service from the ground up, to not only support their current requirements, but deliver a resultant future proofed contract able to cater for changes to technology whilst ensuring future releases and developments can seamlessly interoperate with other relevant Bristol City Council IT systems