Provision of Content Improvement - STA

The Crown Commercial Service (CCS) requires content design and user research support to help achieve their aspirations to provide an easier and more consistent buying journey for current and potential customers of their commercial agreements. This project will act as a key enabler for their ambitions to extend their reach and coverage across the public sector and deepen their impact. The project will ensure that they improve the guidance provided on the CCS website relating to it's commercial agreements, while also allowing them to be compliant and maintain accessibility standards in line with Web Content Accessibility Guidelines - European software accessibility standards (WCAG 2.1 AA)