Customer satisfaction surveys for Cottsway

We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement. We are looking for a suitably experienced provider to provide the following satisfaction surveys: • Star (perception) survey • StarT (transactional) surveys to include repairs, lettings, ASB, complaints and contact centre • New Build satisfaction survey.

Additional information: You will be required to submit a proposal via In-tend by Friday 11 February 2022. All tenders should be completed using the Intend procurement system operated by Cottsway. Written tenders sent by other means will not be accepted. If you are not registered on In-tend you will need to register using the following link https://in-tendhost.co.uk/cottsway/aspx/Home

Is a Recurrent Procurement Type? : No