# Tender for provision of Out of Hours call monitoring

> A sourced UK public sector contract award published by LiveWest Homes Limited.

## Key facts

- Buyer: [LiveWest Homes Limited](/buyers/livewest-homes-limited/contract-awards)
- Supplier: Mango Direct Marketing Ltd
- Award value: £450,000
- Tender value: £450,000
- Award date: 23 November 2020
- Published: 21 December 2020
- Contract start: 1 December 2020
- Contract end: 31 March 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 43ecdaba-b0a4-4e46-81ee-aec39054f7ad-402170
- OCID: ocds-b5fd17-1e55b704-d2a2-44c3-ae9c-c636bddb9fc5

## Description

Out of hours call services

## Related contract awards

- [Window and Communal Cleaning at various LiveWest Locations\.](/contracts/ocds-b5fd17-902ac96c-3551-4ecc-b3ba-217227b26f4f) — LiveWest Homes Limited
- [Lift replacement - Chisholme court, Chirgwin Court, Penameyne Court and Cherry Gardens](/contracts/ocds-b5fd17-68ed712c-61c8-4ae5-b16e-a0425c00cc7e) — LiveWest Homes Limited
- [Security Provision At LiveWest 3 Main Offices\.](/contracts/ocds-b5fd17-f4d68e37-c090-41ee-b072-081faef6c99d) — LiveWest Homes Limited
- [Ducrow Court - Flat roof renewal - Bristol, BS2 8AQ](/contracts/ocds-b5fd17-97281b98-cb36-4726-8f01-cd57508c6d82) — LiveWest Homes Limited
- [Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service\. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support\.](/contracts/ocds-b5fd17-957f7926-bea7-427e-8c80-0b8550fa71ea) — Platform Housing Group
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [QLT354 2026-08-26 \(0900\) Leiston - Roman Hill Primary School, Lowestoft \(4 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-3418d9ed-524a-41de-8487-25e33a827cf8) — Suffolk County Council Passenger Transport
- [QBR087 2026-08-26 \(0900\) Lowestoft / Worlingham - The Woodview Project, Worlingham \(6 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-75a81455-cf68-41f3-8b47-ece5ddb308f0) — Suffolk County Council Passenger Transport
- [QOC940 2026-08-25 \(0900\) Lowestoft - Ness Point School, Gt Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-4dc15fef-5535-4fdf-b910-40ae6110e71d) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/43ecdaba-b0a4-4e46-81ee-aec39054f7ad-402170)