# Microsoft Unified Support Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: [Microsoft Limited](/contract-winners/microsoft/public-sector-contract-awards)
- Award value: £2,150,696
- Tender value: £2,150,696
- Award date: 22 December 2022
- Published: 6 January 2023
- Contract start: 29 December 2022
- Contract end: 28 December 2023
- Stage: awarded
- Procurement category: services
- Notice ID: eb9a8f59-d1ac-4cda-80e1-fe4345696d06-603410
- OCID: ocds-b5fd17-1e44eac8-81c0-4882-9b0f-fe0f42e8c6a1

## Description

This contract is for the provision of technical support for business critical Microsoft applications including but not limited to Windows, the office suite of applications and Azure Cloud\. The service provides incident management, problem management and support for strategic service improvements\. Contract term is 12 months\. Call Off from Crown Commercial Services, RM1557\.13, G-Cloud-13, Framework Agreement\.

## Related contract awards

- [Apprenticeship Training Services](/contracts/ocds-b5fd17-fdcb370a-af5f-4fc4-ac39-67d0e3a55b50): H M REVENUE & CUSTOMS
- [Recruitment of Independent Advisors for PSC](/contracts/ocds-b5fd17-74518173-4f3a-4b30-a614-6dbfe7ddcb03): H M REVENUE & CUSTOMS
- [Qualitative and Quantitative Research Services for Making Tax Digital Under a Defined Term Agreement](/contracts/ocds-b5fd17-b99da6b8-e1b9-4c6d-82ff-ca2fe33a9e62): H M REVENUE & CUSTOMS
- [P824 - RM1557\.14 - Microsoft Unified Support Agreement](/contracts/ocds-b5fd17-3703a2d3-bf6b-4e22-b746-b1f3e3cdfb17): Westminster City Council
- [Supply Of Microsoft Unified Support](/contracts/ocds-b5fd17-68b2304c-85a7-4cd3-998c-c19e235a55d9): Department for Business and Trade
- [Provision of Microsoft Unified Enterprise Support Services](/contracts/ocds-b5fd17-27254796-a1da-4137-b9e6-b837997568e7): MCA - Maritime and Coastguard Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/eb9a8f59-d1ac-4cda-80e1-fe4345696d06-603410)