# con\_25431 ITSM Licenses, Services and Training \(ServiceNow\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Education](/buyers/department-for-education/contract-awards)
- Contract winner: [Bytes Software Services Ltd](/contract-winners/bytes-software-services/public-sector-contract-awards)
- Award value: £4,029,989
- Tender value: £4,029,989
- Award date: 7 June 2024
- Published: 1 July 2024
- Contract start: 12 June 2024
- Contract end: 11 June 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 8a747e93-8388-4f13-89dd-26814b8604db-763286
- OCID: ocds-b5fd17-1d9f1f3b-4246-4b6a-ad29-4d8df27cfb08

## Description

Provision of a cloud based ITSM Solution and associated support services to enable the continued provision of IT System Management services\. To protect the confidentiality, integrity and availability of our services, systems, and data\. Protecting department systems from attack and being able to detect and investigate cyber-attacks is essential to manage risk\. Procured via CCS Framework RM6098 Technology Products and Associated Services 2, Lot 3: Software\.

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- [Smartphone Randomised Controlled Trial \(Con\_32148\)](/contracts/ocds-b5fd17-3968151b-d09a-43c5-97f6-b4d73551c17d): Department for Education
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- [Adobe CCS Aggregation](/contracts/ocds-b5fd17-564408c9-962e-450e-b610-41f6b46c7b06): The North Yorkshire Council
- [Aperture Data Studio - Data Quality Tooling](/contracts/ocds-b5fd17-0585ba5a-a1a9-4ab0-8728-9e29f00f78ea): SOUTHERN HOUSING

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8a747e93-8388-4f13-89dd-26814b8604db-763286)