# UK SBS SSADDaT19064 NERC Oracle Advanced Customer Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Contract winner: [Oracle Corporation UK Limited](/contract-winners/oracle-corporation-uk/public-sector-contract-awards)
- Award value: £39,025
- Award date: 14 May 2019
- Published: 23 May 2019
- Contract start: 28 May 2019
- Contract end: 27 May 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 578417fa-514d-46eb-8b7e-a7b91e2a17a8-291254
- OCID: ocds-b5fd17-1d12b0b1-c26c-457f-af00-08cc6a96461b

## Description

\*\*\*Please note this is an award notice, not a call for competition\*\*\* UK Research and Innovation \(UKRI\) have purchased Oracle Advanced Customer Support \(ACS\)\. The ACS agreement is tailored to UKRI specific requirements\. ACS is not a "one fits all" solution but gives UKRI a collaborative end-to-end service from a provider that is expert in UKRI system configuration, priorities and timescales\. This contract has been awarded via a Single Source Action in line with Public Contracts Regulations \(2015\) regulation \(32\)\(5\)\(b\)\.

## Related contract awards

- [PS26257 - Governance, Compliance and Risk Security \(GRC\)](/contracts/ocds-b5fd17-7274a165-c21b-4fc1-ab08-b3cec3061b80): UK SHARED BUSINESS SERVICES LIMITED
- [Off-site Records Storage Management Facility for Science Records \(including records containing sensitive Medical Data\)](/contracts/ocds-b5fd17-74ff7bc5-968a-4db3-a3c4-cc9e5ec0ec01): UK SHARED BUSINESS SERVICES LIMITED
- [Cisco hardware support](/contracts/ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7): UK SHARED BUSINESS SERVICES LIMITED
- [Oracle Aconex Connected Cost Primavera 6 OPC Virtual Desktop](/contracts/ocds-b5fd17-8573b533-216b-4a4b-94fe-b32fc41d92ef): NHS England
- [Oracle Premier Support Renewal](/contracts/ocds-b5fd17-d8b7238b-ee80-487e-99a2-29f4799268fa): NHS Business Services Authority
- [Class Support](/contracts/ocds-b5fd17-693ddab7-341e-413f-b36f-1c9169982644): STUDENT LOANS COMPANY LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/578417fa-514d-46eb-8b7e-a7b91e2a17a8-291254)
