# National Framework Agreement for a Managed Service for the Provision of a Payroll and Pension Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST](/buyers/countess-of-chester-hospital-nhs-foundation-trust/contract-awards)
- Contract winner: ELFS Shared Services \(Hosted by Salford Royal NHS Foundation Tru
- Award value: £50,000,000
- Award date: 1 March 2019
- Published: 3 April 2019
- Contract start: 2 March 2019
- Contract end: 28 February 2023
- Stage: awarded
- Procurement category: services
- Notice ID: b81dd9f0-570b-476b-af1b-9afd6b35ffc3-280276
- OCID: ocds-b5fd17-1cb93b9d-7c62-4d4f-a18d-7b0a56745e10

## Description

The Countess of Chester Hospital NHS Foundation Trust's Commercial Procurement Service has established a framework which will allow clients to seek providers of payroll and pension services, who are able to provide accurate and timely payments to their employees\. This will typically include issuing monthly payments to each staff member and may include making and recovering advance payments, upon bespoke request\. The service provider will be required to be responsible for output of the client authorities Standard Electronic Staff Record \(ESR\) to their nominated financial services team/supplier\. Service providers will be expected to offer first line customer service directly to client authorities' employees to resolve any pay discrepancies, including expenses payments and any variation payments which may occur\.

## Related contract awards

- [Womens and Childrens Demolition](/contracts/ocds-b5fd17-7f60bc35-a357-4277-a010-b67d40da60f5): COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST
- [Modular Office Accommodation](/contracts/ocds-b5fd17-706bb0f8-25cc-47e1-ba92-09ecd344e5ae): Countess of Chester Hospital NHS Foundation Trust
- [G/1060 - Aspyre PPM Software - G-Cloud 14](/contracts/ocds-b5fd17-95dbe33a-7ddb-4d03-b179-59104f06ca5f): Countess of Chester Hospital NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b81dd9f0-570b-476b-af1b-9afd6b35ffc3-280276)