# Recycling Centre Booking - Telephony Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [HAMPSHIRE COUNTY COUNCIL](/buyers/hampshire-county-council/contract-awards)
- Contract winner: Angel Call Handling LTD
- Award value: £80,000
- Tender value: £80,000
- Award date: 28 August 2024
- Published: 29 August 2024
- Contract start: 30 September 2024
- Contract end: 29 September 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 2a817c57-e46e-4a29-9770-6c1ae47f532d-781016
- OCID: ocds-b5fd17-1c473080-4564-47b3-9b94-f55db39a9a00

## Description

Hampshire County Council are looking to appoint an experienced and capable call handling operator to manage their Household Waste Recycling Centre Telephone Booking Service\. This service provides booking support to residents who are unable to book an appointment to visit the recycling centre online

## Related contract awards

- [Hampshire Parent Carer Network Insights and Engagement Project](/contracts/ocds-b5fd17-838a5c4f-3c78-45ca-b04b-e1fd6fbc77a7): HAMPSHIRE COUNTY COUNCIL
- [Corporate GIS system 2026-2030](/contracts/ocds-b5fd17-ca098bc1-4cb7-44c6-be1f-1204fa7e4d90): HAMPSHIRE COUNTY COUNCIL
- [L3 Building Services Engineering Technician](/contracts/ocds-b5fd17-9af6249b-a6f4-41db-8e87-574ce50a8961): HAMPSHIRE COUNTY COUNCIL
- [HWRC Call-Handling Service](/contracts/ocds-b5fd17-372bb9c4-53a3-488e-aa73-cff132a23905): HAMPSHIRE COUNTY COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2a817c57-e46e-4a29-9770-6c1ae47f532d-781016)