# ITS190145 Enhanced Voice Recognition Telephony

> A sourced UK public sector contract award published by Leeds City Council.

## Key facts

- Buyer: [Leeds City Council](/buyers/leeds-city-council/contract-awards)
- Supplier: [Netcall Technology Ltd](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £60,714
- Award date: 23 May 2022
- Published: 23 May 2022
- Contract start: 23 May 2022
- Contract end: 20 January 2024
- Stage: awarded
- Procurement category: services
- Notice ID: a67d4ff6-543b-4744-8e0f-8daab47c6237-540479
- OCID: ocds-b5fd17-1c3d2b72-6f14-4bec-9766-6a95773c5a8b

## Description

Enhanced Voice Recognition Telephony - Support and Maintenance for period 21/01/2022 to 20/01/2024

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a67d4ff6-543b-4744-8e0f-8daab47c6237-540479)
