# Freshworks Software

> A sourced UK public sector contract award published by DfTc - Department for Transport.

## Key facts

- Buyer: [DfTc - Department for Transport](/buyers/dftc-department-for-transport/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £42,792
- Tender value: £42,792
- Award date: 23 September 2025
- Published: 23 October 2025
- Contract start: 31 August 2025
- Contract end: 31 August 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 3501e6af-cf77-43b8-bd69-4938d85ea03e-869497
- OCID: ocds-b5fd17-1afbbf5a-6a17-4336-9a64-b4b2da087e64

## Description

ITSM tool used by DfT internal teams to manage requests\.

## Related contract awards

- [THRE0076 Provision of Maritime Labour Market Analysis](/contracts/ocds-b5fd17-c3074ad6-2ea3-4fa3-9e33-4ef205b0b798) — DfTc - Department for Transport
- [THRE0059 Rail Safety Advisor](/contracts/ocds-b5fd17-f2630bf8-946b-491e-9984-72e4ab4dd27e) — DfTc - Department for Transport
- [TROP89-E03 Financial Advisors to support Rail Contracts &amp; Projects](/contracts/ocds-b5fd17-22b8b373-93c9-4177-b11c-f9fa87f38635) — DfTc - Department for Transport
- [TRAS3118 - Refresh of the Transport User Personas](/contracts/ocds-b5fd17-a35b86f3-8f00-467a-9c8e-9a6d6e862ffe) — DfTc - Department for Transport
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c) — Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91) — Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0) — The Princess Alexandra Hospital NHS Trust
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- [Provision of General Medical Services at Tollgate Practice](/contracts/ocds-b5fd17-6b020586-1357-4c83-92d9-010ad76c2e5a) — NHS Essex Integrated Care Board
- [CWC26018 - Microsoft Cloud Solution Provider](/contracts/ocds-b5fd17-37dceafb-18f5-4f5f-9afb-ae784890924e) — Wolverhampton City Council
- [Resident Engagement and Welfare Monitoring Services Contract](/contracts/ocds-b5fd17-6c13d9dc-2d40-49d4-b478-950a598b7a82) — Housing Solutions
- [Learning Management System](/contracts/ocds-b5fd17-bc196143-dacf-41ef-a8e6-c6415526bb43) — North East Lincolnshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3501e6af-cf77-43b8-bd69-4938d85ea03e-869497)
