# Contact Centre Technology Maintenance &amp; Support

> A sourced UK public sector contract award published by HM Land Registry.

## Key facts

- Buyer: [HM Land Registry](/buyers/hm-land-registry/contract-awards)
- Supplier: [Softcat Plc](/suppliers/softcat/public-sector-contract-awards)
- Award value: £1,999,537
- Tender value: £3,300,000
- Award date: 2 August 2024
- Published: 21 July 2026
- Contract start: 14 October 2024
- Contract end: 14 July 2027
- Stage: awarded
- Procurement category: services
- Notice ID: c267587f-93cd-4a79-9c22-f7d698a9ecfa-907491
- OCID: ocds-b5fd17-19ad8800-1d9b-4aa8-91ca-d04dc8ae15b4

## Description

Maintenance and support of Contact Centre Systems\. Route to market CCS Framework RM6100 Technology Services 3, Lot 3a Operational Services - End User Services \+ 9 month extension invoked

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c267587f-93cd-4a79-9c22-f7d698a9ecfa-907491)
