# Contact Centre Technology Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Education](/buyers/department-for-education/contract-awards)
- Contract winner: Atos IT Services Ltd
- Award value: £1,268,672
- Tender value: £1,268,672
- Award date: 21 January 2021
- Published: 18 March 2021
- Contract start: 21 January 2021
- Contract end: 20 January 2026
- Stage: awarded
- Procurement category: services
- Notice ID: d945eebf-909e-4263-b8f0-de3ea4e3eae0-421170
- OCID: ocds-b5fd17-194ad046-56a8-4d51-93a2-cab4fef5f7fb

## Description

The services within this contract provide the Department with a full omni channel Contact Centre Platform

## Related contract awards

- [Call-off Contract for the November 2026 cohort of the National Professional Qualifications \(NPQs\)](/contracts/ocds-b5fd17-ce0d651b-c3d5-481d-ad4d-3f5dc8bbd35e): Department for Education
- [Contract Award Notice Independent review into 2DP fire and structural safety](/contracts/ocds-b5fd17-5297e4b5-9ab5-4948-95c5-119730f371ef): Department for Education
- [Inclusion Bases: exploring evidence of impact and models\.](/contracts/ocds-b5fd17-76dee6b0-7bcc-49cd-b784-34d2192c05a4): Department for Education
- [PS269 - Redacted for Transparency](/contracts/ocds-b5fd17-b0a9e572-f8f0-4fb2-82ab-ea8b7b64ab8a): DIGITAL DEFENCE LIMITED
- [Provision of Service Desk Services - Hive implementation](/contracts/ocds-b5fd17-16873806-b90e-427c-88f3-780c44d3c416): Manchester University NHS Foundation Trust
- [UKRI-2722 Quantum Learning Machine](/contracts/ocds-b5fd17-087700f9-0ac1-43d1-b0c8-92f59664a236): UK Research & Innovation

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d945eebf-909e-4263-b8f0-de3ea4e3eae0-421170)