# IDOX support & Maintenance \(For VEAT notification purpose only\)

> A sourced UK public sector contract award published by Bradford Metropolitan District Council.

## Key facts

- Buyer: Bradford Metropolitan District Council
- Supplier: IDOX
- Award value: £480,000
- Tender value: £480,000
- Award date: 9 August 2017
- Published: 9 August 2017
- Contract start: 30 October 2017
- Contract end: 29 October 2021
- Stage: awarded
- Procurement category: services
- Notice ID: f97b52e9-0051-4e7b-8c98-e69b3662920c-164631
- OCID: ocds-b5fd17-18a59c34-6380-47bd-afc4-c028baf06951

## Description

The Council is looking to contract for Support & Maintenance services ONLY for its existing IDOX system\. The Council has perpetual licenses to use the IDOX System\. The requirement is solely to contract for ongoing support & maintenance of the IDOX system to enable the council to access fixes, patches and new versions which is only available via IDOX\. This is not a contract to procure a system, it is to support the system the council already owns in perpetuity\. Competition is absent for technical reasons and the protection of exclusive rights-, in relation to Intellectual Property Rights \(source code\), IDOX do not allow 3rd parties to provide support & maintenance of Intellectual Property\. No alternative or substitute exists that can provide IDOX support & Maintenance\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f97b52e9-0051-4e7b-8c98-e69b3662920c-164631)