# Expert Services Partner Transition

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: Anana
- Award value: £3,262,339
- Tender value: £3,262,339
- Award date: 30 September 2022
- Published: 9 May 2023
- Contract start: 30 September 2022
- Contract end: 29 February 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 4370559c-5480-4db9-a2ac-ee01a2330338-643083
- OCID: ocds-b5fd17-182346bc-e83b-45d9-bb45-22090b933535

## Description

Provision of cloud contact centre implementation, transition, configuration and enhanced support services\.

## Related contract awards

- [NCS MoG Level 4 Employability Practitioner Apprenticeship - ST0663](/contracts/ocds-b5fd17-e9512f9e-8bfe-481d-8b60-127cdac510aa): Department for Work and Pensions
- [Rocket Cobol Support and Maintenance 26-29](/contracts/ocds-b5fd17-7404b41a-32ce-41bd-9c5b-a03f8b4d1814): Department for Work and Pensions
- [NCS MoG Level 6 Career Development Professional Apprenticeship - ST0694](/contracts/ocds-b5fd17-2de4aef4-dba9-4cb3-a0a5-867a9e837b5a): Department for Work and Pensions
- [GB-glasgow: Telecom Support Services](/contracts/ocds-b5fd17-27102bb6-9710-4f34-9a7c-a890658cc638): The Student Loan Company
- [GB-glasgow: Session Initiation Protocol \(SiP\) Support Services](/contracts/ocds-b5fd17-e04a0c01-1c92-4ffc-ab8e-117067da206c): Student Loan Company

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4370559c-5480-4db9-a2ac-ee01a2330338-643083)