# ISensorium Support & Maintenance

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: D V L A
- Contract winner: [2bm lIMITED](/contract-winners/2bm/public-sector-contract-awards)
- Award value: £28,477
- Tender value: £28,477
- Award date: 8 September 2017
- Published: 8 September 2017
- Contract start: 12 September 2017
- Contract end: 11 September 2018
- Stage: awarded
- Procurement category: services
- Notice ID: d401c412-3a5b-432a-a9a1-aec5762eb406-169798
- OCID: ocds-b5fd17-17c5e5b3-78cd-486c-9733-ed58fc8bccc6

## Description

1 x GOLD maintenance support package This GOLD maintenance support package contains allowances for labour and travel costs, provides a DVLA Dedicated Free Phone Technical support helpline, , 2 Planned Preventative Maintenance visits, and guaranteed next day site attendance \(office hours, Mon-Fri excluding Bank Holidays\) to provide a measurable level of service\. The contract will be for one year of support & maintenance service for the tool\.

## Related contract awards

- [Provision of Direct Debit](/contracts/ocds-b5fd17-c66de9b1-f320-4091-9712-c640644096bf): D V L A
- [SAN Storage Consolidation](/contracts/ocds-b5fd17-28abe764-4cd9-40da-ad92-22a38dff3dcb): D V L A
- [Cabling, Resource & Materials](/contracts/ocds-b5fd17-af70afd3-c773-49dc-af3a-4f9fd18eb302): D V L A
- [Data Centre Cooling](/contracts/ocds-b5fd17-caa3b2c4-7244-42d2-970e-22b1d0ba06b7): Nottinghamshire Police
- [Provision of Sensorium Support and Maintenance](/contracts/ocds-b5fd17-835b7b41-002f-45ed-a784-dbb256435fc2): DVLA - Driver & Vehicle Licensing Agency
- [UPS Replacement & Maintenance](/contracts/ocds-b5fd17-27c99a37-9af0-4535-8478-e2d87157bbe7): Nottinghamshire Police

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d401c412-3a5b-432a-a9a1-aec5762eb406-169798)