# 2026-027 Non-Domestic Consumer Research

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Contract winner: Iff Research Ltd
- Award value: £657,677
- Tender value: £657,677
- Award date: 5 August 2026
- Published: 14 September 2026
- Contract start: 6 August 2026
- Contract end: 5 August 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 9d33a358-ddd6-4d74-bd14-59f10aefff11-914057
- OCID: ocds-b5fd17-1753c6a4-5dd3-4b8a-927d-aa21fa83785f

## Description

Ofgem requires a supplier to conduct the tracking of non-domestic consumers' experiences with the energy market now including heat networks, and to assess results across key sub-groups\. The primary aim of the project is to track business experiences in the non-domestic energy market over time and build on the existing four years of data\. For businesses on heat networks, this would be the first time their experience is being measured quantitatively\.

## Related contract awards

- [2025-114 Direct Internet Access](/contracts/ocds-b5fd17-a4a4f41b-cac9-45e3-94ff-ff4315316d3a): Ofgem
- [Telephony Solutions](/contracts/ocds-b5fd17-22ed2f0c-7c22-4f79-a52e-22e4925aac72): Ofgem
- [2026-049 Telephony Solutions for D&S](/contracts/ocds-b5fd17-99bad6d6-8253-46e5-99e9-906a0b1662fc): Ofgem

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9d33a358-ddd6-4d74-bd14-59f10aefff11-914057)