# Water industry reform and water company ownership models review

> A sourced UK public sector contract award published by Consumer Council for Water.

## Key facts

- Buyer: [Consumer Council for Water](/buyers/consumer-council-for-water/contract-awards)
- Tender value: £1
- Published: 6 December 2022
- Contract start: 18 January 2023
- Contract end: 31 March 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: 1e9cec37-3752-41dc-8936-12e3431818e7-596554
- OCID: ocds-b5fd17-173bf540-9c86-4264-ba36-8acd4f547904

## Description

This consultancy project will proactively identify best practice on what a customer centric culture looks like within, and outside of the industry, what could be the best metrics to demonstrate that a water company has a customer centric culture \(using global and cross-sectoral insights\) and how these could be published in a transparent way that would be meaningful to people Additional information: Documents are available via the Bravo Solutions e-tendering platform\. URL given below\. All bids and communications must be submitted through this portal\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1e9cec37-3752-41dc-8936-12e3431818e7-596554)