# Keeping Customer Interactions Safe \(KCIS\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [Capgemini UK PLC](/contract-winners/capgemini-uk/public-sector-contract-awards)
- Award value: £3,500,000
- Tender value: £3,500,000
- Award date: 23 September 2024
- Published: 4 October 2024
- Contract start: 1 October 2024
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 0aa75056-c7b7-4530-a58d-30e2beed3cd1-791086
- OCID: ocds-b5fd17-1604620b-866e-40c7-9b5e-f1354b152c40

## Description

DWP are putting in place a delivery service for DWP Citizen Residency under a zero commitment to spend call-off contract\. This agreement is to provide a delivery service which will provide application development, maintenance, architecture, business analysis, content and interactive design and QA services to deliver and support the Keeping Customer Interactions Safe \(KCIS\) DWP Application Product\. Deliverables will be agreed on a per Statement of Work basis\.

## Related contract awards

- [Solution Integration Services for Enterprise Productivity Platform](/contracts/ocds-b5fd17-c96bc5ff-b57e-4a28-a938-b331a8554ad3): Department for Work and Pensions
- [Synergy Applicant Bulk Sifting Tool](/contracts/ocds-b5fd17-11c3cfd8-745d-4e34-8d12-462658b3b53e): Department For Work and Pensions
- [Independent Review of Operational Contract Management \(OCM\)](/contracts/ocds-b5fd17-5bcc951a-1cb2-486c-b803-6feccf2b651d): Department for Work and Pensions
- [Service Management Maturity](/contracts/ocds-b5fd17-7ce7a3a6-1be9-419c-b5a7-da6a2655b44d): National Highways Limited
- [VAT PDF and CAS Proxy Service](/contracts/ocds-b5fd17-014c78f9-3d33-44e3-b42e-78c39b1e5fca): H M REVENUE & CUSTOMS
- [COTAX Modernisation](/contracts/ocds-b5fd17-8e6b5a6c-acb5-4c9e-accf-ff30c6901d1f): H M REVENUE & CUSTOMS

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0aa75056-c7b7-4530-a58d-30e2beed3cd1-791086)