# Case Management System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Transport For Greater Manchester](/buyers/transport-for-greater-manchester/contract-awards)
- Contract winner: [IKEN Business Limited](/contract-winners/iken-business/public-sector-contract-awards)
- Award value: £96,900
- Tender value: £96,900
- Award date: 8 September 2023
- Published: 14 September 2023
- Contract start: 8 September 2023
- Contract end: 7 September 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 08a0ae0c-6b44-4aad-8acd-d4697f14f7df-680552
- OCID: ocds-b5fd17-15703a83-ee81-46c5-9eaf-d96a7c1e3f7f

## Description

Case management system for the efficient management, reporting and achieving of files\. Ability to provide the following services - • Case document management • Integrated workflow • Intelligent reporting and analysis • Advanced document bundling integration • Integrated real-time and retrospective time recording • Diary and task management • Support desk • Account Management • Disaster Recovery and Business Continuity • Onboarding and Training Call-Off Contract from the G-Cloud 13 Framework Agreement\.

## Related contract awards

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- [TfGM AMIS Software](/contracts/ocds-b5fd17-3293319e-6786-4acb-b2c7-84dfe80aec6e): Transport For Greater Manchester
- [Cloud Legal Case Management and Time Recording software and associated services](/contracts/ocds-b5fd17-66c5fd8d-0ee4-4e40-a8ea-e8c03d7d5431): GEDLING BOROUGH COUNCIL
- [NCC1797 Case Management System](/contracts/ocds-b5fd17-e7f91721-2869-4115-9c8c-60999eeebbb0): Northumberland County Council
- [Legal Case Management and Time Recording](/contracts/ocds-b5fd17-be34b696-6e83-4809-b211-b5f25ac6d90e): Police and Crime Commissioner for Dyfed Powys

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/08a0ae0c-6b44-4aad-8acd-d4697f14f7df-680552)